Privacy Policy

Effective Date: April 14, 2025

This Privacy Policy explains how we collect, use, and protect your information when you use our service. Dismatch operates independently on the Discord platform, allowing users to be paired in one-on-one chat rooms through features like Strangers, Find A Friend and Profiles. By using Dismatch, you agree to the practices described in this policy.

Information We Collect

1. User Information

• Discord User ID
• Selected interests
• Infraction history

2. Chat Information

• Discord User IDs of all participants
• Type of chat: text, voice, private, group, or 18+
• List of mutual interests (if applicable)
• Message count per user (text chats)
• Conversation duration (voice chats)

How We Use Your Information

• Matchmaking: Used to improve match recommendations.
• Analytics: Understand user engagement and improve experience.
• Marketing: Aggregated interest data may be used internally; we do not share personal data with third parties.
• Chat Content Handling: Chat threads are deleted when closed, with exceptions noted below.

Chat Handling Exceptions

• User-Initiated Flag Command: Flagged chats are preserved for moderation review.
• Automated Moderation Flags: Flagged chats are reviewed. Violations are stored; otherwise, contents are deleted.

How We Share Your Information

We do not share user data, chat contents, or information with third parties. Only authorized staff may access active chats and participants. Only administrators can view chat contents during active or flagged sessions.

How We Protect Your Information

We use secure databases with access limited to developers. Our systems are actively monitored, and we employ strong safeguards to maintain data integrity.

Managing Your Privacy

You can delete your data by leaving our Discord server. This action removes your profile, selected interests, and any custom roles associated with your account.

Changes to This Policy

We may update this Privacy Policy over time. Significant changes will be announced on our Discord server or website. Please review regularly to stay informed.

Contact Us

For any questions or concerns, open a support ticket in our Discord server. We're committed to addressing your inquiries promptly.